In this action research, I looked at the interpersonal and intrapersonal aspects of the Demand Control Schema (DC-S) (Dean & Pollard, 2013) and how these aspects can play a role in my work as an interpreter, focusing on transition shock and colleague interactions. When interacting with coworkers, I have experienced comments that have scared me from taking the next steps in my career. These interactions can, at times, bring up unsettling feelings and in turn impact my work throughout the day. The goal of the research is to give a better understanding to myself about how we talk about our work with our colleagues and how it can have an impact on our work performance. I will also look at how major life events and comfort levels impact these interactions. Three experiences are at the forefront of focus in my mind when I think about transition shock; senior year undergraduate internship, my first job post-undergraduate degree, and moving to a new state in the middle of graduate school. Each posed their own challenges for me interpersonally and intrapersonally.

Throughout my research I kept a journal, logs, and other forms of notes, to keep a record of my experiences. My goal, although more of a marathon than a sprint, is to find a way to discover proper self-care/coping strategies due to the effects of transition shock, ultimately embracing the change and learning to find ways to continue growing in my endeavors. The prediction was that, at the end of all of this, a direct relationship will be found between how we talk about the work and the negative impact that talk has on my work performance. I also look at ways to analyze these interpersonal and intrapersonal aspects to improve my quality of life in the interpreting field.

Exit Requirement

Action Research

Date of Award


Degree Name

Master of Arts in Interpreting Studies

Committee Chair

Elisa Maroney

Committee Member

Amanda Smith


Transition Shock, Demand Control Schema, Interpersonal, Intrapersonal



Type (DCMI Terms)


Subject Categories

American Sign Language | Interpersonal and Small Group Communication | Language Interpretation and Translation

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