The Western Oregon University Community Health + Polk County COVID-19 Project is a partnership between WOU and Polk County Public Health Services that seeks to prevent the spread of COVID-19 and engage in outreach efforts in Polk County Oregon. The project offered contact tracing services until January of 2022 when a shift in pandemic management occurred. During this time, students in our project shifted to the COVID Hotline, an open resource for all members of Polk County to ask questions regarding guidelines, testing, vaccines, and other community resources. Throughout the contact tracing process, we monitored 6,757 total individuals, and since the hotline's creation, we have received 112 phone calls from residents in need of COVID-19 resources. Currently, four students are working on the hotline. This presentation will review the project's transition from contract tracing to the hotline, comparing and contrasting what these services provided to residents and our hope for the future regarding the pandemic and our collaboration with community partners.
Synegal, Emily; Fisher, McKenzie; Zharkoff, Rebecca; McCallister, Hannah; Garibay Maravilla, Valeria; and Knospe, Kailey, "Polk County Contact Tracing & COVID-19 Hotline" (2022). Academic Excellence Showcase Proceedings. 329.
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