Faculty Mentor

Becka Morgan

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Date

2020-05-28

Abstract

Computer Science is a challenging major for even the brightest students. We have learned from experience that seeking and accepting help is a key component to success. Luckily, the Computer Science Division (CSD) at Western Oregon University has created their own tutoring center where tutors and students can connect. We have the unique perspective of having a CSD tutor on our team. As this team member filled a timesheet with her pen and was asked again through online chat whether she tutored that day, she recognized a need. This is how Beyond the Tutor was born. We asked questions of ourselves as students, tutors, and visited with professors to gauge individual needs. Through continuous research, we identified services that would benefit the entire department.

Beyond the Tutor is an information system that will provide online resources for students, a modernized system for tutors, and comprehensive insights for professors. For students, the system will display real-time tutoring availability, provide an efficient avenue for in-person and online tutoring sessions, and consolidate additional resources. For tutors, the system will alleviate the burden of personally relaying tutoring information to students by moving the process to an easy-to-use interface. Tutors will also benefit from digital time sheets to quickly and accurately log time worked. For professors, data collected through surveys they can create and send to students directly through the user interface will provide a better understanding of student needs both in real-time and over the long term through predictive analytics. Our goal is to provide a state-of-the-art resource for the Computer Science Division to assist in moving the program to a better future!

Type

Presentation

Department

Computer Science

Rights

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